Case Studies

As a fully digital institution, MUST University served thousands of students through its online LMS and digital classroom tools. But behind the scenes, they were overwhelmed:

Dameli Network represents a growing roster of public speakers — but staying visible and accurate across hundreds of speaker bureaus was a massive challenge.

LuciIntel, a fast-growing market research firm, had a strong dataset but a clear bottleneck — manual report generation.

SmartDealer was working with auto dealerships struggling to provide accurate repair estimates — especially for makes like Toyota, Chrysler, and others.

Truck Center Inc’s sales reps were fielding hundreds of daily calls from truck drivers and fleet managers. But they kept running into the same issue:

Oasis Pool, a premium pool maintenance provider, was getting more customer requests than their team could efficiently handle.

A leading IT services firm was facing a familiar challenge:
15 years of network issue documentation had created a sprawling, outdated knowledge base that engineers struggled to navigate.

With hundreds of vendor invoices flowing in weekly from multiple associations, Westward360’s accounting teams were constantly buried in repetitive tasks:

As Property management company expanded, their tenant support team was overwhelmed.
Thousands of service requests poured in daily—via mobile apps and emails—from tenants needing repairs, installations, or maintenance.

Each request had to …

One of Chicago’s largest property management firms, was growing fast—acquiring smaller firms every quarter. But growth came with fragmentation.

Each new acquisition brought its own software systems:

After scaling successfully with our custom mobile software—automating his warehouse, shipments, and Amazon Seller Central listings—a top-tier Amazon seller ran into a new bottleneck: purchasing.

As leading property management company grew, keeping the Master Owner Information updated across associations became a major challenge.
 

Their solution? A call center team manually reaching out to thousands of homeowners to verify or upd…