How SmartDealer Used AI to Predict Labor Hours — and Outsell Competitors
The Problem: Inaccurate Labor Estimates Were Costing Dealers Revenue and Reputation
SmartDealer was working with auto dealerships struggling to provide accurate repair estimates — especially for makes like Toyota, Chrysler, and others.
Labor Estimates Were Missing or Inaccurate
Dealers couldn’t reliably quote labor hours — especially for non-Ford vehicles.
No Competitive Benchmarking Available
Other platforms weren’t offering trustworthy or brand-specific labor data.
Underquoted Jobs Were Costing Revenue
Inaccurate quotes led to lost profit on service jobs.
Customers Frustrated by Surprise Invoices
Mismatch between estimates and invoices damaged trust and loyalty.
Service Revenue Was Stalling
Disputes and errors created friction at every step of the quoting process.
The result? Disputes, lost trust, and stalled service revenue.
The Solution: AI-Powered Labor Hour Prediction from Ford Data
We helped SmartDealer create an AI model that used Ford’s detailed spare part and labor hour database as a foundational training set — then extrapolated that intelligence to other vehicle brands.
Built on Ford’s Labor Hour Data
Used Ford’s detailed database as the foundation for predictive training.
Mapped Job Types Across Brands
Created intelligent relationships between parts, jobs, and service patterns across manufacturers.
Trained on Hundreds of Thousands of Part-Hour Combos
AI model learned accurate labor expectations from historical relationships.
Integrated Into SmartDealer’s Quoting Tool
Predictions now show up directly in service estimates.
Real-Time Brand-Specific Labor Predictions
Accurate quotes delivered instantly — for Ford, Toyota, Chrysler, and more.
Suddenly, SmartDealer users had more accurate, transparent estimates — and a huge edge over competitors.
Results: Increased Sales, Fewer Discrepancies, Happier Dealers
From underquoting to outselling.
By training AI on reliable labor hour data, SmartDealer turned an industry-wide problem into a product-defining strength — driving dealer trust, customer satisfaction, and real competitive edge.
Outsold Competitors with a Differentiated Feature
SmartDealer’s labor estimate tool became a unique selling point.
Reduced Quote-to-Invoice Discrepancies
Fewer surprises, smoother billing, and better customer retention.
Improved Trust During Service Conversations
Transparency led to higher customer satisfaction and fewer disputes.
More Control Over Labor Margins
Dealers could finally quote accurately — and profitably — across brands.
Key Value Delivered
AI Labor Prediction Trained on Ford’s Gold-Standard Data
Used high-quality labor hour benchmarks as a base.
Expanded Accuracy to Non-Ford Vehicles
Applied predictive power to Toyota, Chrysler, and others.
Quote Accuracy Built In
Consistent, transparent estimates that align with final invoices.
Helped Dealers Scale with Confidence
Fewer disputes, more trust, and better financial control.
🚀 Want to Turn Your Industry Data Into a Sales Advantage?
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